Testimonials
Revenue Generation Training
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"Cary Kaplan of Cosmos Sports conducted a thought provoking training session for over 50 diverse NHL Club and League executives. The presentation, with a strong focus on how empowering employees and fans leads to dramatically increasing Club revenues, was very well received and had our entire Service & Retention group engaged. Having spent much of my career in the ticket sales industry, this was an effective presentation, consistent with our NHL 'One Voice' ticketing foundation. Cary was also open to different points of view based on unique market challenges. I recommend Cosmos Sports' training to any team or league - it's logical and addresses topical issues in our industry." Jeff Morander Vice President - Ticketing Strategy National Hockey League (NHL) |
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"After 3 days of training with Cary Kaplan, our sales staff is energized, re-focused, and we are confident that our revenues will increase dramatically as a direct result. The Cosmos Sports approach is both revolutionary and effective. It was an excellent financial investment for your team." Rob Zuer Manager of Ticket Sales Houston Rockets NBA |
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"After a 2 day session with Cary Kaplan,I can say with confidence that the training provided by Cosmos Sports will have a long-lasting impact on our sales executives and our organization. Cary’s sales and service philosophy, experience in the sports industry, and confident delivery of the content was very well received by our account executives. In two short weeks since the training, we have already seen some positive results from the tweaks made to our focus and delivery overall. We look forward to working with Cary and the Cosmos Sports group again in the future.” Chris Atack Manager of Sales Ottawa Senators (NHL) |
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"Selling tickets to sports events is not complicated but it is by no means easy. Cary Kaplan and Cosmos Sports gave our team the necessary tactics and direction needed so that we can start posting some "W's" in the sales game" Dave Jamieson President Edmonton Rush Lacrosse Club |
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“It was a pleasure having Cary provide his expertise related to his experience with so many different leagues and sports. The ATP World Tour, Tennis Americas tournaments really benefited from listening to his sales strategies and how they could apply them to their individual tournaments and markets.” Linda J. Clark Vice President, Tournament Relations - Americas ATP World Tour |
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“On behalf of the AHL and the fifty-plus attendees at our Senior Executive Meetings, I want to commend Cosmos Sports for providing powerful and practical tools for increasing season ticket sales. Specifically, their seven retention principles will surely have teams renewing fans at a higher percentage this season. If you are looking to increase revenues, I highly recommend you call Cosmos Sports.” Todd Frederickson Vice President of Team Business Services American Hockey League |
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"Cary Kaplan is a true industry expert and provided top notch training to help prepare my staff for best practices in their sales career. Many of the fundamentals will be used as a solid foundation and will stick with these reps as they continue to grow in the sports industry!" Ian Winklmann Manager of Inside Sales Phoenix Coyotes (NHL) |
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"In a one-day training, Cary was able to capture the essence of our business and give our sales staff some viable techniques to use when approaching new business. We covered key concepts integral in selling an ‘experience’ at our venue, as well as developing and leveraging relationships with current clients. I would highly recommend Cosmos Sports training for any Premium Sales Team” Alicia Fox Director, Premium Seating Home Depot Center |
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“Cary provided our staff with a fresh and different approach to handling renewal objections, obtaining meaningful data from our clients, and ultimately how to pitch the sale, in a polite, but persistent manner. The techniques learned were easily implemented and have already provided our department with positive results.” Kyle Hudson Account Experience Director Phoenix Suns (NBA) |
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"Cary made an introductory presentation to the AUDL Team Owners this weekend in Chicago and was an instant hit. While only having 2 hours to present, he made an immediate impact and quickly changed views on how we will handle ticket sales and sponsorship procurement going forward." Steve Gordon Commissioner American Ultimate Disc League |
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“It was a great benefit to our sales team to have Cary Kaplan of Cosmos Sports host a day-long training session to help educate and direct our sales team. The results have been positive with both stronger sales and better sales people resulting from his lessons.” Dave Kay Director of Business Development Golf Canada |
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“Wherever I’ve gone I’ve always relied on Cary to keep me and my team thinking proactively and aggressively, and now I’m excited to be bringing that mentality to our trainees here. Cosmos Sports remains a go-to resource for me in the ticket sales world.” Brett Zalaski Director National Sales Center Major League Soccer |
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"On behalf of Cosmos Sports, Cary Kaplan trained all our Southern Professional Hockey League (SPHL) teams, From entry level staff, to presidents, owners, and governors all attendees found tremendous value in the training; and I am confident that by implementing just a few of the many suggestions provided, team revenues will increase dramatically. I would recommend Cosmos' 'business coaching' for any sports league looking to grow its business." Jim Combs President SPHL |
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"Cary recently spent 2 days with our club and it really raised the spirit and excitement of our staff. What a perfect title, "Sports Industry Revenue Generating Strategies". The following day we sold a new package. It is safe to say we will be implementing many of our "new" strategies from our friends at Cosmos Sports." Mark Richards President Augusta RiverHawks |
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“Cosmos Sports provided an extremely effective three day advanced training session. Our sales reps began implementing its techniques and saw immediate results. The one on one meetings with staff were particularly powerful. The ROI from Cosmos Sports training would be a home run for any team." Chad Bohm Ticket Sales Manager Indianapolis Indians (AAA) |
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“100% of Cubs participants who attended Cary Kaplan's training program found it to be a valuable use of their time.” Andy Blackburn Assistant Director Premier Sales and Service Chicago Cubs (MLB) |
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“Cary’s Sales Training presentation at the 2012 ALSD Conference was one of the most popular of the entire conference. Following the conference, the feedback that we received from several teams was that it was the best session they attended throughout the entire four (4) days. The presentation was positively provocative, in that he dared attendees to be different, to offer unprecedented contractual elements as well as to encourage selling in a way that separates those in attendance from the crowd. Cary’s style is unique and in saying so, he and Cosmos Sports lead by example as a sales force in the sports industry. We look forward to having Cary and Cosmos Sports at our future conferences and would encourage anyone who has a chance to attend Cary’s Revenue Generation Training to do so!” Amanda Verhoff Executive Director Association of Luxury Suite Directors (ALSD) |
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“The Fargo staff fully enjoyed the training that Cosmos Sports put on. This training was thought provoking yet applicable. There has been a buzz around the office since the training and we are already implementing a few strategies. We look forward to the long lasting rewards this training will provide. This is a must for all sports team!” Jon Kram General Manager Fargo Force (USHL) |
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“This training provided the Lancers with the adjustment needed for this organization to move in the right direction. The session or the content of training was thought provoking and yet so logical. Without this session, I am afraid that we would have taken a wrong turn as an organization.” Ben Robert President/Managing Partner Omaha Lancers Hockey Club (USHL) |
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"We were very pleased with our meetings with Cary and Cosmos Sports. With the revenue generation, marketing, and ticket selling ideas we took away from the meeting, we expect to be reaping the benefits of his counsel for years to come. Definitely a worthwhile investment." Jim Pflug President Lincoln Stars (USHL) |
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"Cosmos Sports ticket sales training session in Wichita was so effective that during the 2006 season we increased our revenues by 300% and our attendance by 43% as a result of implementing their ideas. I would strongly recommend that every team hire Cary Kaplan and Cosmos Sports immediately". Chris Presson General Manager 2006 CHL Executive of the Year Wichita Thunder |
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"The USHL webinar was a tremendous success bringing needed training and motivation to our ticket sales staffs across the league. Cosmos Sports provided a terrific webinar in helping us to build a highly skilled and professional sales group across our sixteen cities. There is no substitute for providing continue expert training to the sales staff and Cosmos has the ability to deliver". Joe Macdonell Vice President of Business Operations United States Hockey League (USHL) |
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""The Cosmos Sports training energized our organization and provided us not only with new ideas and concepts, but with a newfound sense of confidence." Dan Lehv President Dubuque Fighting Saints (USHL) |
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“I was thrilled that Cary was able to join us at our Arena Football University conference this year. With every team and League executive in attendance, Arena Football University is geared towards revenue generating strategies. His creative presentation truly engaged our teams and executives. From marketing to branding and ticket sales to corporate sponsorship, Cary provided insight that is sure to have an immediate and positive impact for the AFL and it’s member teams.” Jerry B. Kurz Commissioner Arena Football League (AFL) |
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"Our ownership group was very happy with this investment into Cosmos Sports for our staff, and we would highly recommend them to any team…regardless of experience of the sales staff. We have worked with a number of “ticket trainers” in the past, but Cary far surpassed any of the others. We implemented many of the strategies Cary explained. Overall our group sales numbers increased 28%, and we finished #2 in the Central Hockey League in total group sales while finishing 17th out of 18 in the standings on the ice. There is no doubt that it started with Cary’s sales training, and his continued training and support for me as a manager." Donald Thomson Vice President of Sales Laredo Bucks Hockey Club |
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“Operating two hockey teams at different levels within the same city presents a wide array of challenges. Cary provided insightful, innovative and compelling ideas to approach the world of ticket sales. One week after spending some time with Cary we have implemented several new ideas as we venture to break away from the traditional model of ticket selling.” Mike Franco Manager of Sales Calgary Flames Hockey Club Calgary Hitmen Hockey Club |
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"Cary brings a fresh perspective to sports sales and addressing the challenges of the position. His training on refocusing staff can easily transfer into incremental sales and attention to customer service will keep those customers returning. The value returned on the time spent will pay many times over". Tom Garrity, Senior Vice President - Sales Bill Goren, Senior Director of Ticket Sales Houston Astros MLB |
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"We found the training very educational and will be useful moving forward. There are a number of programs Cary discussed that we will implement in the near future that can positively affect our bottom line. Cary's approach and experience within the industry allowed our entire staff to learn a lot about success within the ticketing world. I would recommend this to other NHL teams, especially those with multiple brands and teams." Scott Murray Director of Ticket Sales and Fan Experience Edmonton Oilers Hockey Club |
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“As regular contributors on our league calls and training sessions, the Cosmos Sports team always gives cutting edge plans that are easy for our teams to follow and in turn make more money for them…..Cosmos Sports has the right game plan!” Bob Hoffman Director of Operations Central Hockey League |
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"I have trained with Cary on 5 different occasions and can confidently say that each and every time I walked away with at least one new idea that was a game changer. Cary does a great job of keeping his information fresh and up-to-date. Cary’s training sessions are always impactful on my staff and I have always seen a change in motivation and mind set in my sales team! The Sports Industry is much like technology in that it is an ever-changing world and Cary is always at the forefront!”
James Whitener |
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"Cary Kaplan did a great job with his presentation to the Bandits. His methods and approaches are very simple, but are often things overlooked, and we feel by implementing just a few of them, we will have our best season yet. The conference has excited our staff and we're all ready to get to work putting some of the things we learned to use." Aaron M. Moore General Manager Chicago Bandits |
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“The training session with Cary was tremendous. Not only did it re-energize and motivate our entire staff, but it also provided us with a number of great revenue-generating ideas which we can’t wait to implement here in Halifax.” Brian Urquhart Vice President, Business Operations Halifax Mooseheads Hockey Club |
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“I recommend Cosmos Sports Training to any sports team that is looking to increase revenue, attendance & ticket sales.” Buddy Caruso Group Sales Manager Newark Bears |
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“[Cary] went to work laying out numerous ways to put a spin on selling tickets that we had not thought of … [we] all went away enriched and empowered, as well as inspired by what we had learned.” Dan MacLeith Chief Operating Officer Orange County Flyers (Golden Baseball League) |
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"Your workshop/seminar was extremely helpful in providing a quick lesson on the business of tickets sales, sponsorship/advertising, and many excellent ideas for increasing profits. Our staff varied in experience and knowledge, but everyone was able to walk away with something new to implement in their jobs to help us be more successful as a team." Jolain Foster Senior Vice President of Operations Rochester Americans & Knighthawks |
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“… I believe we will see an increase in our ticket sales because of this Training Session and would recommend it to anyone who is in the ticket selling business.” Paul MacDonald President Cape Breton Screaming Eagles |
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"It was the best ticket training presentation that I've seen because it really made you think about how you do your business. I think every organization could take a number of things from Cary's presentation and make their operation better." Elden Moberg Assistant General Manager/Director of Operations Swift Current Broncos |
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"The ticket optimization session was right on the mark! We had several agencies and franchises from Halifax in attendance and everyone took away strategies to improve our individual businesses and collectively advance the offerings for customers of both major sports and entertainment events and franchises in our city." Grant MacDonald General Manager Events Halifax |
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"Cary Kaplan’s presentation, content, and industry perspective is second to none! He’s worked in the trenches and knows how to get results. Our sales team can’t wait to put his advice to the test”. Greg Treble Director of Business Operations Edmonton Eskimo Football Club |
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“Cary’s presentation was outstanding. He provided many ideas that were unique but simple enough that teams could apply them to their business models right away. I had numerous team representatives comment how beneficial they felt the presentation was and how they believed that the concepts that were brought forward could help their business operations.” Ian Ellis Director of Marketing and Special Events Ontario Hockey League |
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“…We are more than ever looking to the future and ready to face the challenges of our market. We recommend this training to all teams who wish to breathe new life into their ticket sales (season and individual) and their marketing approach. The whole staff of the Montreal Juniors Hockey Club has benefited from this enriching experience.” Martin Routhier President Montreal Junior Hockey Club |
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"Cary captured my attention in the first five minutes and kept it for the length of the presentation. Not only did he have some great ideas on both service and sales when it came to tickets, he was able to demonstrate effective ways of meeting the challenge that we, as clubs face throughout the season. As Cary pointed out, marketing is a product of sales and we, as teams and marketers should always have pride in our product." Rick Dillabough Brandon Wheat Kings |
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"Great ‘selling’ ideas from Cosmos Sports! I highly recommend the ‘Cosmos Solution’ to any sports organization large or small if they want to grow revenues". Steve Mazurak VP, Sales and Marketing Saskatchewan Roughriders Football Club |
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"I would strongly recommend Cosmos Sports' training for any major league sports organization looking to maximize revenues and impact the bottom line. The training session is a great investment for every franchise." Jerry Maslowsky VP, Marketing Winnipeg Blue Bombers Football Club |
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“Cary Kaplan did an outstanding sales seminar for our organization. He customized our sales training so that it crossed over and, more importantly, applied to several different facets of the entertainment industry. Cosmos Sports delivered great concepts, content and tools that will help our staff increase their productivity.” James Burlew General Manager Kalamazoo Wings |
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"Last winter Cary came to Gary to give a seminar to our staff on different ways we could increase ticket sales for the upcoming season. Cary was insightful and really opened the eyes of most of our staff members on simple ways to increase these sales. As a result we have enjoyed our biggest year-to-year increase in attendance during our five-year history. Cary and Cosmos Sports had a lot to do with that.I would recommend Cary and Cosmos Sports to any sports organization that is looking to push their staff into thinking in a different way about how to sell tickets. He helped us and I am sure he could help other organizations as well." Roger Wexelberg Vice President/General Manager Gary RailCats Baseball Club |
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"Cary Kaplan's presentation was inspiring and captivating. Any professional sports organization, with the implementation of his concepts, would surely see a significant increase in ticket sales, and therefore, revenue". Jason Fleming Vice-President of Communications Fayetteville Fire Antz |
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"As an organization, we felt the material covered by Cary was very beneficial as a managerial tool. We plan to use a number of his concepts as we finalize our overall sales and marketing strategies for this year, and moving into the future". Andrew Stuebner Executive Vice President Fresno Grizzlies |
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"Cosmos Sports' one day seminar was an excellent opportunity for our staff to take a look at how we did things and get people motivated for the upcoming year. We plan on using the notes and discussions from that day as a reference point all throughout the next season". Mike Schline General Manager New Orleans Zephyrs Baseball (AAA) |
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"Cary shows you how you should be running your organization. If you get his training your inaugural year, you will not fall into the traps other teams do. I think it is an advantage because we can do it right the first time versus having to change things with risk of upsetting season seat holders down the road". Nathan Reilly Director of Ticket Sales Rocky Mountain Rage Hockey Colorado 14ers Basketball |
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"Oklahoma City and Wichita had Cary Kaplan in Town on Wednesday for a one-day sales event. I highly recommend all teams utilize his skills prior to the start of the season. His presentation keyed in all the facets of ticket sales for every people employee within the organization - from the intern all the way to the owner". Brad Lund President Oklahoma City Blazers |
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"I've been a part of dozens of seminars over the years in my printing business and I can say that Cosmos Sports was the most productive I've ever attended...we believe that we will sell more than ever as a direct result of spending last Wednesday with Cary Kaplan". Keith Jeffries President Huntsville Havoc/HSV Sports |
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"Just a quick note to you all about Cary Kaplan and Cosmos Sports. The seminar was super! In fact, just one of his ideas will generate enough revenue to cover our cost of the seminar. It was truly worth the time and resources we allocated toward the event. If you are thinking about it? I highly recommend doing it". Scott Myers President/General Manager Birmingham Steeldogs |
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"I wanted to let you know that for the investment, the effort was well worth it. It was especially helpful to our interns and new staff as an introduction to both how we have done things and where we can improve". Rob Rabenecker General Manager Palm Beach Cardinals and Jupiter Hammerheads 2005 Florida State League Champion |
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"I want to thank you for taking to the time to do work with the CHL teams on the ticket sales conference calls. You have no idea how much I learned from you and the other teams this year. You were so helpful that we were able to double our group sales this year. Thank you so much! I really look forward to meeting you in Phoenix this June." Amy Evans Director of Marketing Tulsa Oilers |
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"I thought that you were by far the best speaker in the ECHL Marketing Meeting last week and really appreciate your comments. I look forward to talking to you more". Christopher Cummings Managing Partner Fresno Falcons - ECHL |
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"Thanks Cary your info was great. I must tell you that we are implementing many of your ideas and giving a monthly installment option as well. I also want to say that I have been through two years of other sales training camps and wanted to tell you that in the brief time that you spoke I got many more great ideas than in that time". Doug Nelson Director of Marketing and Ticket Sales Johnstown Chiefs - ECHL |
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"I have attended Cary Kaplan's Revenue Generation seminar a couple of times now with different team members and always come away from it with something new to try, or a new twist on a tried & true idea." Jon Zaley Director of Ticket Sales Chicago Slaughter IFL |
Career Management
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"I
was
quite
impressed
by
the
flexibility
and
readiness
of
the
Cosmos
Sports
staffs
to
facilitate
and
moderate
the
interview
processes
at
odd
times
and
caused
by
the
fact
that
interviewers
were
all
over
Canada
and
as
far
as
Australia.
It
was
important
for
us
that
all
stake
holders
were
present
to
interview
the
candidates
and
as
such
due
to
the
time
differences
it
was
important
that
everyone
including
Cosmos
had
to
accommodate
and
participate
at
times
that
were
not
convenient.
Cosmos
Sports
were
very
accommodating
and
helpful
to
facilitate
move
the
process
forward." Ranjit Saini President Cricket Canada |
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"We're confident the candidate we hired will be extremely successful; Cosmos played a huge role in building that confidence...If you are looking to hire, save yourself the hassle and let the professionals with Cosmos Sports Handle it!" Matt Afinec Vice President, Corporate Partnerships & New Stadium Business Development Hamilton Tiger-Cats Football Club |
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"You understood our wants and needs and were able to recruit exactly the types of people that we have been looking for. I can say without hesitation that I wish I had called Cosmos Sports six months ago when I began the hiring process." Jeff Shinozaki Chief Marketing Officer – GP8 Sportwater |
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"With Major League Soccer growing to three teams in Canada, the National Sales Center has expanded along with it. Cosmos Sports has been a valuable partner in helping recruit top level dual citizen sales trainees to our program." Jeff Berryhill Senior Manager, National Sales Center Major League Soccer |
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"As a result of engaging Cosmos Sports in the hiring process, we had the opportunity to interview many qualified candidates and ultimately hired one of them. I will recommend Cosmos Sports services to other Major League Soccer teams and sports organizations." David Cope SVP, Business Development D.C. United |
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“After exhausting all of our efforts and resources locally, we partnered with Cosmos Sports and within a short matter of time, we received several qualified candidates. Shortly thereafter we found a Top-Level candidate for the position. Cosmos Sports provided a simple and effortless hiring process along with bringing their vast knowledge of the ticket industry into the job search. We are very pleased with the results and recommend Cosmos Sports to any sport business looking to alleviate the work load caused by the hiring process.” Justin Hart Assistant GM / Director of Ticket Sales Corpus Christi Sharks (AF2) |
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"Vision retained Cosmos Sports to make certain that
we would receive the most qualified candidates for our
executive position. They are simply the best executive
search firm in the sports industry." Scott McPherson Director, Sales and Marketing Vision I Co. |
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...”They understood our needs and objectives and
provided our Council with a wide range of quality
candidates. From start to finish we are extremely
pleased with the process and end result.”... Martin Vieira Regional Development Manager ICC Americas “Catch the spirit...100 years of Cricket” |
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“...our initial discussion sold us on the value of Cosmos’ services...we increased the responses to 19 candidates from which we short listed 4 individuals to interview...I will recommend Cosmos’ services to other sports organizations.” Gord Ruffo Past President BC Water Polo Association |
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"I needed an immediate candidate and did not have
the time to go through the interview process. Cosmos
Sports provided a top level candidate. The return on
investment was tremendous and I am excited about the
future of our training facility." Dave Gagner Owner Power Play Training Centre |
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“I didn’t believe that these positions could be filled. Cosmos Sports has exceeded my expectations, providing our organization with two qualified executives. There is no way another firm could have provided a better service.” Terry Britton CFO Calgary Roughnecks |
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“…Cosmos Sports’ expertise and ability to screen and
provide multiple elite candidates within the time
requested made our searches effortless. It is simply the
best placement service that we have ever seen in the
sports industry; and we give it our highest
recommendation.” Johnny Mouradian President San Jose Stealth |
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“...Within 10 days of retaining Cosmos Sports, they
had us a top 15 list that we could not have compiled on
our own. They were thorough during the process, and
delivered us an A level candidate within the time period
requested. We highly recommend their service...” Brad Lund Chief Executive Officer Oklahoma City Blazers |
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“...In our efforts to find a Director of Ticket
Sales, Cosmos Sports provided our organization with a top-level employee. We highly recommend their service...” John Beckelhymer President Laredo Bucks |
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"The Toronto Argonauts retained Cosmos Sports to
recruit our Director of Ticket Sales their knowledge of
the ticket industry is un-matched and certainly enhanced
their ability to find quality candidates. They provided
a full service approach including pre-screening,
interviewing and evaluating all candidates and the end
result was we were able to hire an excellent employee.
We would strongly recommend their service to all other
teams and sports organizations". Keith Pelley President and CEO Toronto Argonauts Football Club, CFL |
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“Building a professional, experienced and
knowledgeable corporate partnership staff is of
paramount importance as we seek to deliver upon the
ambitious expectations of Grey Cup 2007 in Toronto.
Cosmos Sports was a key strategic partner in screening
qualified candidates and providing recommendations to
the committee that ultimately resulted in several
positive hires. We thank Cosmos for their commitment and
support and look forward to utilizing their services
again in the future”. Matt Afinec Director, Partnerships & Hospitality Grey Cup 2007 |
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“Recently I used Cosmos Sports executive search to
find a Sr Manager for our ticket department. I was very
pleased with the ease of process and the candidates that
were presented to me. They did a great job of
understanding the specific needs I had and the type of
person I thought would be a good fit". Paul Fruitman Director of Ticket Sales Toronto Argonauts Football Club, CFL |
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"When looking for account executives or sales reps,
we found Cosmos Sports to be a great resource. Cosmos
has provided the Toronto Blue Jays with top candidates,
and has saved us considerable time in the screening and
interviewing process. We strongly recommend their
service". Jason Diplock Vice President, Ticket Sales and service Toronto Blue Jays Baseball Club |
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"Tennis Canada was very pleased with the response we had from posting with Cosmos Sports. We were impressed more so with the quality of the respondents (with sport experience) than the overall quantity of replies. We will definitely choose to post with you again for other employment opportunities that may arise". Terri MacDonnell Corporate Sales Coordinator Tennis Canada |
Ticket Sales - Outsourcing
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“Working with Cosmos Sports allowed us to target a
key segment of our market that we wouldn’t have had the
capacity to reach otherwise. Their professional
management and sales staff represented our product and
our brand very well while providing our customers with
the high level of customer service . The incremental
sales realized through Cosmos’ efforts were a key
contributor to the success of our events in Toronto.” Sandra Gage Director Business Development Canadian Soccer Association |
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"In working closely with Cosmos Sports for the Buffalo Bills in Toronto ticket sales campaign; Cosmos staff and management proved to be very professional, knowledgeable and had significant success in directly selling over $2 Million in tickets during the engagement. They represented our brand very well; and I would recommend their services in other similar ventures." Jim Edmands Buffallo Bills in Toronto |
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"Northlands contracted Cosmos to assist in increasing ticket sales and customer engagement for the 2012 Canadian Finals Rodeo. The objective was successfully achieved in a short time frame with professionalism, dedication and commitment to the task. It was a pleasure working with Bryan, Sonja and their Cosmos team." Sue Miller Manager, Ticket Sales Siganture Events, Northlands |
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"Direct sales can be a powerful tool for an arts organization to expand its reach and develop stronger relationships with its client base, but the need for an expert sales and communication force to carry that message forward can make the prospect daunting. Cosmos Sports provided a team whose goals were our goals, whose voice was our voice and who executed a sales message while always providing our customers with the respect and excellent customer service that they have come to expect from Theatre Aquarius." Gregg Taylor Marketing and Development Manager Theatre Aquarius |
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"Trying to find ways to sell new season seats and combating the Grey Cup “hangover” for renewals we outsourced some of our New Season Seat Sales to Cosmos Sports.. Since we have started we invested $14K and our return is well over $32K which includes approx 90 new season seats holders. Because we expect the average customer to renew at least for 2-3 additional years, we look at this as a $14,000 investment for anywhere between $90,000 - $120,000 in incremental revenue. We also found them to be very professional and well trained and we have not received one complaint and they have made over 6000 calls". Greg Treble Director of Business Operations Edmonton Eskimo Football Club 
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"Leading up to the 2010 Vancouver Olympics, Cosmos Sports worked with CTV Olympic Theatre program to solicit companies for the purpose of reserving exclusive movie theatres for their customers, employees and friends. Cosmos acted professionally as an agent representing our brand extremely well, and procuring a number of high profile clients to engage in this new and unique program. I would strongly recommend their work for any similar endeavor." Michael Boughner Director of Business Development CTV Olympic Broadcast Media Consortium |
Retail Sales
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"In the Ottawa Senators first year working with Cosmos Sports, The Costco program sold nearly 2000 tickets. We believe up to 75% of these customers are new or former customers, and that this now gives us a fertile hunting ground of people interested in the team now. We recommend Cosmos to facilitate a partnership with Costco, as the process was seamless, effective and has provided us with a unique channel of distribution." Ottawa Senators Hockey Club |
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“Working with Cosmos Sports to help introduce and promote our product through Costco has been a great experience. The opportunity to list our product via a turn-key operation was easy for us to administer and the new revenue stream has been a bonus.” Dave Kay Director of Business Development Golf Canada |
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"We knew that Cosmos Sports would maintain our tradition of excellence and be an invaluable resource to us. The hardworking, professional and dedicated staff at Cosmos Sports sold over 1,000 Grey Cup packages through the Costco Grey Cup program, and contributed in making Grey Cup 2010 a huge success." Duane Vienneau Executive Director - 2010 Grey Cup Vice President, Marketing & Brand Management - Edmonton Eskimo Football Club |
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"Working with Cosmos Sports to help launch our lift tickets through Costco has proved to be a significant revenue stream for Mount Pakenham. In approximately 90 days, over 1500 lift tickets were sold with many of the customers who bought at Costco being new clients. During the duration of the program, Cosmos Sports provided excellent service. We will be using Cosmos services again this year and would recommend others utilize Cosmos Sports services in facilitating the Costco program!" Eireann Montreuil Snow School Director Mount Pakenham |
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"Over the last two Golf Seasons, Echo Valley has worked with Cosmos Sports on executing a very successful Costco Program. The Costco program has not only provided a great marketing initiative for Echo Valley but has had a significant impact on revenue with the added benefit of over 80% of the clients being first time customers. I would recommend Cosmos Sports Retail program to any golf course!" Brian Ublansky Owner Echo Valley Golf Club |
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"The Costco Program we ran with Cosmos Sports was extremely successful and over 75% of the customers were new clients. We have been able to turn those clients into frequent purchasers generating a substantial amount of incremental revenue. I would recommend Cosmos Sports Retail Program to any team or organization if they are looking to maximize revenue." Shaun Guest Director of Ticket Sales Toronto Rock |
Consulting
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“GoSportNet entered into a business relationship with Cosmos Sports in Feb 2012. Cosmos Sports developed a complete Marketing and Advertising strategy for GoSportNet as well providing 24/7 support & sales. Cosmos Sports has been instrumental in increasing GoSportNet’s brand awareness in amateur sports through increased Sports Management sales and relationships as well as social media, allowing us to partner and support amateur sports internationally offering a win-win partnership to save cost, time and volunteers, empowering sports associations everywhere. We look forward to a continued working relationship with the Team at Cosmos Sports.” Fred Lof President GoSportNet |
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"Cary Kaplan of Cosmos Sports conducted a very powerful training session for our stadium sales team. Every person in attendance, from 20 year veterans to relative newcomers to sales, walked away with game-changing strategies and tactics that were easily incorporated into their selling process. Cary's vast industry knowledge combined with his direct, no-nonsense approach make him a valuable asset to any sports organization." Donna Wittmann Chief Marketing Officer Tennis Canada |
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"Our company, the Canadian National Basketball Affiliation Inc. (CNBA Inc.), retained Cosmos to complete a feasibility analysis of the establishment of a national professional basketball league in Canada. Over the course of six months they reviewed all aspects of our business plan, completed a significant amount of primary research and delivered a fresh perspective and report of the essential components required to establish a successful business. As a result, we're confident that the Canadian Basketball League (CBL) will be launched and sustained as a viable business over the long-term." CNBA Inc |
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"The advice and recommendations that Cosmos Sports gave to us to boost Golden Hawk Football ticket sales resulted in the doubling of season ticket sales. We reached our annual ticket sales revenue goal by our third home regular season game in a four home game regular season. What is further exciting is that this is simply year one of a three year growth plan! Cosmos Sports produced the results promised in their ticketing strategy!" Peter Baxter BPHE M.A. Director Athletics and Recreation Golden Hawks, Wilfrid Laurier University |
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“Cosmos Sports demonstrated its leadership in event planning and implementation at every step of the way with this launch... tapping into the innovative strategies, good planning , extensive network and skillful capabilities that Cosmos delivered made for this successful launch.” Tom Schmidt General Manager Platinum Naturals |
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“There’s no doubt that Cary has moved the CSL ahead dramatically during the past few years, such that it is well positioned to occupy the second level professional soccer in Canada. And that’s essential for Canadian soccer. We thank him for his excellent leadership and his generous and very considerable contribution to the Canadian Soccer League.” Domenic De Geronimo Chairman Canadian Soccer League Inc. |