From supplementing in-house resources to outsourcing operations entirely, our highly trained and knowledgeable staff are ready to help you efficiently and effectively connect with fans while maximizing your sales revenue.
Why “reinvent the wheel”? Our staff can take your strategies already in place and review their effectiveness against key performance indicators; we can then provide comprehensive and actionable strategies to increase the revenue generating potential of your ticket properties.
REVENUE GENERATING TRAINING
No two ticket sales operations are alike, that’s why we work with you to develop a customized training module to address your team’s unique experiences, challenges, and commonly heard objections.
Sales team overwhelmed? We provide supplemental ticket sales services to ensure that none of your fans get left behind. We’ll train our staff specifically to your ticket sales needs, and provide seamless customer service. Looking for more? We can also take on fully outsourced operations – outbound and inbound calling, online sales management, even email marketing – we strive to help you make the most out of your customer database.
With all the software out there, finding a provider suitable to your needs can be tricky! We can help take the guesswork out of finding a software that is user-friendly, and useful for your ticketing needs. Once we match you with a provider, we’ll also make sure you’re always kept up to speed as we handle ongoing training and troubleshooting.
COMPLETE TICKET SALES SUPPORT OR SUPPLEMENTAL EFFORTS TO THE FOLLOWING GROUPS:
WHAT OUR CLIENTS SAY
“The team provided excellent service, helping us reach out effectively to our HPO family, and provided valuable information and guidance on moving forward with our marketing plans. As we move forward, it’s been helpful having the Cosmos team assist us with strategic direction given their insight into our audience base.” Carol Kehoe Executive Director Hamilton Philharmonic Orchestra
“Working with Cosmos Sports allowed us to target a key segment of our market that we wouldn’t have had the capacity to reach otherwise. Their professional management and sales staff represented our product and our brand very well while providing our customers with the high level of customer service .” Sandra Gage Director Business Development Canadian Soccer Association
“The Cosmos Sports team has been an extremely valuable addition to Carleton University’s Athletic department. Cosmos Sports has been a true extension of the Ravens brand, driving fans through their ticket sales campaign as well as establishing building blocks for relationships and partnerships for Carleton with various schools, community groups and local businesses.” Sheryl Hunt Manager Marketing and Brand Development Athletics and Recreation Carleton University