TestimonialsTicket Sales Optimization
“Operating two hockey teams at different levels within the same city presents a wide array of challenges. Cary provided insightful, innovative and compelling ideas to approach the world of ticket sales. One week after spending some time with Cary we have implemented several new ideas as we venture to break away from the traditional model of ticket selling.”
Mike Franco
"Cosmos Sports ticket sales training session in Wichita was so effective that during the 2006 season we increased our revenues by 300% and our attendance by 43% as a result of implementing their ideas. I would strongly recommend that every team hire Cary Kaplan and Cosmos Sports immediately".
Chris Presson
"The ticket optimization session was right on the mark! We had several agencies and franchises from Halifax in attendance and everyone took away strategies to improve our individual businesses and collectively advance the offerings for customers of both major sports and entertainment events and franchises in our city."
Grant MacDonald
"Cary Kaplan’s presentation, content, and industry perspective is second to none! He’s worked in the trenches and knows how to get results. Our sales team can’t wait to put his advice to the test”.
Greg Treble
"Great ‘selling’ ideas from Cosmos Sports! I highly recommend the ‘Cosmos Solution’ to any sports organization large or small if they want to grow revenues".
Steve Mazurak
"I would strongly recommend Cosmos Sports' training for any major league sports organization looking to maximize revenues and impact the bottom line. The training session is a great investment for every franchise."
Jerry Maslowsky
The Kalamazoo Wings have benefited tremendously from our training session with Cosmo Sports. The implementation of our players calling our Season ticket holders has been a huge success. The feedback we have received and the smiles the season ticket holders have shared have been outstanding. Guess what…even the players have enjoyed it and bought in to the concept.
Paul L. Pickard
Last winter Cary came to Gary to give a seminar to our staff on different ways we could increase ticket sales for the upcoming season. Cary was insightful and really opened the eyes of most of our staff members on simple ways to increase these sales. As a result we have enjoyed our biggest year-to-year increase in attendance during our five-year history. Cary and Cosmos Sports had a lot to do with that.
Roger Wexelberg
"Cary Kaplan's presentation was inspiring and captivating. Any professional sports organization, with the implementation of his concepts, would surely see a significant increase in ticket sales, and therefore, revenue".
Jason Fleming
"As an organization, we felt the material covered by Cary was very beneficial as a managerial tool. We plan to use a number of his concepts as we finalize our overall sales and marketing strategies for this year, and moving into the future".
Andrew Stuebner
"Cosmos Sports' one day seminar was an excellent opportunity for our staff to take a look at how we did things and get people motivated for the upcoming year. We plan on using the notes and discussions from that day as a reference point all throughout the next season".
Mike Schline
"Cary shows you how you should be running your organization. If you get his training your inaugural year, you will not fall into the traps other teams do. I think it is an advantage because we can do it right the first time versus having to change things with risk of upsetting season seat holders down the road".
Nathan Reilly
"Sending my staff to seminars in the past proved costly and ineffective. The ability to bring in a sports business professional of Cary's caliber to educate my entire staff with proven ticket sales techniques was invaluable. I strongly recommend his seminar to any team who is committed to maximizing ticket sales and overall revenues".
Jason Martel
"Oklahoma City and Wichita had Cary Kaplan in Town on Wednesday for a one-day sales event. I highly recommend all teams utilize his skills prior to the start of the season. His presentation keyed in all the facets of ticket sales for every people employee within the organization - from the intern all the way to the owner".
Brad Lund
"I've been a part of dozens of seminars over the years in my printing business and I can say that Cosmos Sports was the most productive I've ever attended...we believe that we will sell more than ever as a direct result of spending last Wednesday with Cary Kaplan".
Keith Jeffries
"Just a quick note to you all about Cary Kaplan and Cosmos Sports. The seminar was super! In fact, just one of his ideas will generate enough revenue to cover our cost of the seminar. It was truly worth the time and resources we allocated toward the event. If you are thinking about it? I highly recommend doing it".
Scott Myers
"I wanted to let you know that for the investment, the effort was well worth it. It was especially helpful to our interns and new staff as an introduction to both how we have done things and where we can improve".
Rob Rabenecker
"I want to thank you for taking to the time to do work with the CHL teams on the ticket sales conference calls. You have no idea how much I learned from you and the other teams this year. You were so helpful that we were able to double our group sales this year. Thank you so much! I really look forward to meeting you in Phoenix this June."
Amy Evans
"We really enjoyed Mr.Kaplan’s presentation. We have already implemented some of his "tips" and have tripled our call backs from potential customers! Thanks again for all of your helpful ideas!"
Sheri Venters
Your "Selling 101" breakout sessions were the most beneficial discussion at the league meeting this year for us. Since our industry is based upon selling and providing entertainment to those clients, it is great to receive different selling technique ideas and examples.
Phyllis Epping
"I thought that you were by far the best speaker in the ECHL Marketing Meeting last week and really appreciate your comments. I look forward to talking to you more".
Christopher Cummings
"Thanks Cary your info was great. I must tell you that we are implementing many of your ideas and giving a monthly installment option as well. I also want to say that I have been through two years of other sales training camps and wanted to tell you that in the brief time that you spoke I got many more great ideas than in that time".
Doug Nelson
Career Management
"The Toronto Argonauts retained Cosmos Sports to recruit our Director of Ticket Sales their knowledge of the ticket industry is un-matched and certainly enhanced their ability to find quality candidates. They provided a full service approach including pre-screening, interviewing and evaluating all candidates and the end result was we were able to hire an excellent employee. We would strongly recommend their service to all other teams and sports organizations".
Keith Pelley
“Building a professional, experienced and knowledgeable corporate partnership staff is of paramount importance as we seek to deliver upon the ambitious expectations of Grey Cup 2007 in Toronto. Cosmos Sports was a key strategic partner in screening qualified candidates and providing recommendations to the committee that ultimately resulted in several positive hires. We thank Cosmos for their commitment and support and look forward to utilizing their services again in the future”.
Matt Afinec
“Recently I used Cosmos Sports executive search to find a Sr Manager for our ticket department. I was very pleased with the ease of process and the candidates that were presented to me. They did a great job of understanding the specific needs I had and the type of person I thought would be a good fit".
Paul Fruitman
"When looking for account executives or sales reps, we found Cosmos Sports to be a great resource. Cosmos has provided the Toronto Blue Jays with top candidates, and has saved us considerable time in the screening and interviewing process. We strongly recommend their service".
Jason Diplock
"Tennis Canada was very pleased with the response we had from posting with Cosmos Sports. We were impressed more so with the quality of the respondents (with sport experience) than the overall quantity of replies. We will definitely choose to post with you again for other employment opportunities that may arise".
Terri MacDonnell
"The Manchester Wolves were extremely happy with the recruitment service of Cosmos Sports. We hired an excellent Director of Ticket Sales through the process. We believe the service is a great value, and we would recommend it to anybody in the sports industry looking to hire high quality staff."
Stephanie Bike
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